Domains

I got an email to confirm my domain - what should I do?

When you register a new .com, .net, .org, .info or .biz domain, our registrar will send you a verification email. If you don’t confirm within two weeks, the domain can be suspended (and that’s beyond our control). All verification emails come from emailverification.info - no other links are valid. Just click the link, confirm the token, and you’re done. Why do I need to confirm my contact details? This isn’t us being nosy - it’s an ICANN requirement (since 2014). Every registrar is obligated to validate domain owner contact details. How do those verification emails look like? They don’t mention Happyhosting at all. The sender and confirmation link always use emailverification.info. How can I reactivate a suspended domain? If you still have the verification email, click it - even after 15 days it can still unlock your domain. Don’t have it anymore? Contact us and we’ll resend it.

I don’t want to move my domain - what now?

That’s fine. Order your package as usual. Once your server is ready, we’ll send you an IP address. Add it as a wildcard entry in your DNS (don't forget the @-entry) or create A-records for each subdomain you plan to use. That said, domain transfers make mail setup and management easier. We’re happy to help either way. Keep in mind: DNS updates can take up to 24 hours. We’ll keep you posted while it propagates. 📌 Note: If you keep your domain external, you’ll need to set up email DNS records (SPF, DKIM, DMARC) yourself. Or let us help with onboarding - just ask before you order.

What is an “Auth Code” and how do I get it?

The Auth Code (also called EPP code) is needed to transfer a domain between registrars. Ask your current provider - it’s often available in their admin panel. If not, request it directly. If you’re moving a domain away from us, just ask support@happyhosting.co and we’ll send you the Auth Code (after checking back with you, we don't want to hand out that code to anyone but the person authorized to use it).

Can I order additional domains with my package?

Yes. Use the domain checker on the package page, add the domains to your cart, and complete the order. Once registered or transferred, you can add them to your dashboard. If the tld you want isn't in the list, send us an email to support@happyhosting.co and we add it to the list. If you have multiple dashboards, mention the correct one in your order notes.

Can I host multiple domains on one server?

Yes. You’ll choose one primary domain for your dashboard (e.g. my.domain.tld). Additional domains can be added and will use the same mail server. You can also host client projects.